Privacy Policy

Your Privacy Matters: This Privacy Policy explains how STROP DE RAI collects, uses, and protects your personal information when you use our relationship coaching services.

1. Information We Collect

Personal Information

• Contact Information: Name, email address, phone number, mailing address
• Coaching Information: Details shared during coaching sessions, goals, progress notes
• Payment Information: Billing address, payment method details (processed securely through third-party providers)
• Communication Records: Emails, messages, and other communications with us

Technical Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

2. How We Use Your Information

• Service Delivery: Providing relationship coaching services and support
• Communication: Responding to inquiries, scheduling sessions, sending updates
• Payment Processing: Processing payments and managing billing
• Service Improvement: Analyzing usage patterns to improve our services
• Marketing: Sending newsletters and promotional materials (with your consent)
• Legal Compliance: Meeting legal obligations and protecting our rights

3. Information Sharing and Disclosure

• Service Providers: Trusted third-party providers for payments, email, hosting, scheduling.
• Legal Requirements: Disclose if required by law or to protect rights, safety, or investigate fraud.

4. Data Security

We implement technical and organizational measures to protect your personal information, including encryption, secure servers, limited access, and staff training.

Important: No transmission over the internet is 100% secure; absolute security cannot be guaranteed.

5. Cookies and Tracking Technologies

We may use cookies to remember preferences, analyze traffic, personalize content, and improve functionality. You can control cookies in your browser.

6. Data Retention

We retain information as long as necessary for service delivery, legal compliance, dispute resolution, and professional records.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, transfer data, object to processing, or withdraw consent.

8. Third-Party Links

We are not responsible for external websites’ privacy practices. Review their policies before sharing personal information.

9. Children's Privacy

Our services are not for individuals under 18. We do not knowingly collect information from children.

10. International Data Transfers

Your data may be processed outside your country, with appropriate safeguards in place.

11. Updates to This Privacy Policy

We may update this policy periodically and notify users via website updates, emails, and the "Last Updated" date.